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Sonia

 Tables remain marked as occupied even after the bill has been paid. When I select the table, it's empty. I have to manually reset the number of guests to zero and refresh the screen for the table to show as available.

How can I fix this issue? Thank you in advance for your help.

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Divyanshu Pandey

Follow-up on POS Table Status Issue

Hello,

1. Check for Unsynced Orders

Sometimes, offline mode or sync issues can cause table status not to update correctly.

  • Please ensure your POS session is online and fully synced with the backend.
  • You can check for unpaid or unsynced orders in the backend:

    Go to POS → Orders → Orders, and search for any orders that are not paid or not yet validated.

2. Manual Workaround (until fixed)

  • Open Restaurant Floor view.
  • Click the "table" and manually clear the guest count or assign a new order.
  • Or reload the POS interface via the settings/gear icon. 


Let me know if you need help implementing the automation or JS fix for the POS frontend.


Thanks & Regards,

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