Hello Community,

we are using Odoo Online 17 Standard.

Our main focus is on After-Sales/Customer Service, where we invoice the worked hours. We would like to implement a feature where our customers not only receive their invoice but also a timesheet via email, preferably automated.

To achieve this, I have customized the standard invoice sending template and attached an additional dynamic report (Timesheet). However, this does not have any effect on the invoice sending process.

Is this a configuration error or a bug in the software? Other reports/attachments are considered during sending (e.g., for quotes).

Thank you all