Skip to Content

Welcome!

Share and discuss the best content and new marketing ideas, build your professional profile and become a better marketer together.

Sign up

You need to be registered to interact with the community.
This question has been flagged
1 Reply
39 Views

I am attempting to create an invoice from a sales order, but I keep getting this error.


There is nothing to invoice! 

Reason(s) of this behavior could be: - You should deliver your products before invoicing them: Click on the "truck" icon (top-right of your screen) and follow instructions. - You should modify the invoicing policy of your product: Open the product, go to the "Sales tab" and modify invoicing policy from "delivered quantities" to "ordered quantities". 


The problem is I already have the policy set to "Ordered Quantities" and don't have the "track" button anywhere to be seen.  


I am currently on V14.

Avatar
Discard

The "Truck" button that the error message is referring to is the smart-button on the far right side of the Sales Order form. If you click it, it will show all pending transfers that are associated with that sales order. (Pick, Pack Deliver)

As for not being able to generate an Invoice, double check that you have "Ordered quantities" selected as your Invoicing policy for both your Sales settings as well as the individual product settings. To change this for the individual product, navigate to the Product's page, look under the "Sales" tab. 

Avatar
Discard

Your Answer

Please try to give a substantial answer. If you wanted to comment on the question or answer, just use the commenting tool. Please remember that you can always revise your answers - no need to answer the same question twice. Also, please don't forget to vote - it really helps to select the best questions and answers!