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Shravya Shetty

I’m currently testing some features in a new Odoo database (trial instance) that does not yet contain any contacts.

As part of the test, I submitted the “Contact Us” form on the website, which correctly created a lead in the CRM module. When I attempted to convert this lead into an opportunity, the system prompted me to assign a salesperson.

During this process, I created a new salesperson using the popup form. However, I noticed that the mobile number field was automatically populated with the same number I had entered in the “Contact Us” form (i.e., the customer’s phone number).

Could you please clarify why the customer’s mobile number is appearing by default in the salesperson creation form? It seems unusual and might indicate a issue.


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Manoj Chauhan

Nice catch - this actually seems to be a bug introduced somewhere in 18.0. I did not yet investigate on where or when things went wrong with this one, but folks at Support over here https://www.odoo.com/help-form can initiate the bug fix.


Note: There seems to be no quick fix applicable (i.e. by just setting a null value to the default_phone-key passed as a context).

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