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Love Malik

As far I know, when a customer places an order from website store, Odoo sends an email notification asking the customer to confirm that order; and after the sales order has been confirmed by the customer, Odoo sends back another email notification telling him/her, that the order was confirmed. That part works perfectly.

However none of those emails are sent to the administrator nor salesperson or any team member of the sales/website team.

Question: How to setup email notifications to admin/salesperson when a customer places an order from website store in Odoo 13?

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Kapil Patel

Easiest thing to do would be to edit the email template that is being used and add the following in the CC field if you need the Salesperson to receive a copy of the email. You can also add the Admin's email address here.

${object.user_id.id}

If for some reason you don't want them cc'ed on the Customer's email, you can add another automated action to send them a separate email.

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